How do I contact Thrifty customer service?

E-Mail: [email protected]
Phone: 1-800-THRIFTY(847-4389)
For speech and hearing-impaired customers, email us [email protected]

How do I complain to Thrifty Car Rental?

Thrifty complaints contacts

Call Customer Care on 1-800-334-1705.
Visit Customer Care Contact Form.
Call Headquarters on (918) 669-3000.
Tweet Thrifty.

Is Hertz and Thrifty the same company?

Thrifty Car Rental is one of the largest car rental companies in the world and is a subsidiary of The Hertz Corporation with headquarters in Estero, Florida. Established in 1958 as Thrifty Rent a Car System, Inc., the company has grown steadily over the decades.

Can I dispute a car rental charge?

You are within your rights to dispute the charged amount, if you think it’s unfair. “The vehicle rental company must provide customers with clear justification for any end-of-rental charges that have been raised, together with a summary of how they have been calculated.

Are Dollar and Thrifty the same?

In 1989, Thrifty was acquired along with Dollar Rent a Car by Chrysler Corporation. Just under a decade later, Thrifty and Dollar became the Dollar Thrifty Automotive Group, Inc. The Hertz Corporation acquired Dollar Thrifty in 2012, and the two brands continue to operate under their distinct names.

Is Thrifty Car Rental legit?

Thrifty and Dollar are as reliable as the other giant car rental companies like Avis and Hertz. Do be cautioned about the extra fees, taxes, tank charges. They can really mount up in the States.

Who owns Thrifty Car Rental?

Hertz
Thrifty Car Rental/Parent organizations

Is Thrifty part of enterprise?

Enterprise owns both National and Alamo. Avis owns Budget, Payless, and Zipcar. Hertz owns Dollar and Thrifty. Together, these three companies account for 95 percent of the domestic car rental industry, according to Neil Abrams, president of the Abrams Consulting Group, a leading car rental consulting firm.

Who is responsible for rental car damage?

As a renter, you’re responsible for returning a car to the rental company in the same condition it was in when you received it. However, there are usually 3 sources of insurance that would cover damage to a rental car: The rental car company. Your personal car insurance.

What is considered damage on a rental car?

Impact Damage (body, undercarriage, glass, etc.) Scratches larger than 2”, or multiple scratches per panel, will be considered damage. Damage will be considered a scratch if it is through the paint. Generally this can be determined if a fingernail catches on the scratch when running fingernail along painted surface.

Which is better Thrifty or Dollar?

In 2016, Thrifty earned a score of 764 while Dollar only scored 774—both below the industry average of 804—but in 2019, Thrifty scored 831, Dollar scored 826, and the industry average rose to 839.

Is Thrifty and Avis the same company?

Although there are many car rental brands, there are actually only three major companies. Enterprise owns both National and Alamo. Avis owns Budget, Payless, and Zipcar. Hertz owns Dollar and Thrifty.